Help / FAQ

Frequently Asked Questions

Getting Started

About GoodsAround

GoodsAround offers high-quality products at affordable prices by directly connecting world-wide suppliers with customers.

Join GoodsAround

To become a member of the worldwide community, join us here. You can join using Facebook, Google+, Twitter account or your email address.

Download the app

You can download our IOS or Android app by visiting our app page.

 

Shopping

Sale Items

Please be aware that only items with a green “Add to Cart” button beside them are being sold on GoodsAround.

Payment Methods

GoodsAround accepts PayPal as well as all major credit and debit cards such as VISA, MasterCard, American Express, and Discover.

Gift Card

Send a GoodsAround Gift Card and let your friends choose what they love! Buy a GoodsAround Gift Card now.

Estimated Delivery

We strive to get our customers their products in the quickest possible time. To view an estimated time of delivery for a specific product, please go to the product page for the item where you can find the estimated shipping time in the description.

As soon as your order ships, you will receive an email containing a tracking number.

Payment Issues

If you have any trouble checking out or completing payment, please contact us.

Can you trust GoodsAround?

Our professional servers and website are security scanned, authenticated and fully verified by Norton Secure from Norton on a daily basis to protect you online. Click on the official Norton trustmark to learn more. You can learn more on our Secure Shopping page. Shop with confidence at GoodsAround.

Do I have to pay tax?

One of the best things about buying through GoodsAround.com is that we do not have to charge sales tax, with the exception of orders shipping to destinations in Maryland.

 

Shipping

Shipping Locations

GoodsAround ships worldwide, but some items may only be available for delivery to certain countries.
We ship to residential and commercial addresses as well as AFO, FPO and P.O. Boxes.

Shipping Services

Merchants ship with their carriers of choice. If you have a question about a specific item, please contact us.

Order Tracking

You will receive an email notification once your order is shipped.

Shipping Costs

Shipping cost varies on every item, but total shipping cost is presented in your cart once a shipping address is selected.

 

Returns

Return Policy

We currently do not support returns unless you receive a defective product. If you need assistance, please contact us.

Can I exchange an item?
Unfortunately, we currently do not offer item exchanges. We may be able to help replace an order if it does not meet your satisfaction. Please contact us.

 

Orders

How do I check the status of my order?

If you want to check the status or shipping ETA of your order, you can find this information on your Order Details page. Go to your Account and then click on the “My Orders” tab.

Can I change or cancel an order?

We can't promise changes or cancellations to orders that have already begun processing but will always do our best to accommodate your requests.

 

Merchants

How do I sell on GoodsAround?

If you would like to sell your products on GoodsAround, please sign up here.